Frequently Asked Questions

Orders placed before 12pm PST, Monday through Friday will be shipped that day. If you place your order before 11 pm PST, Monday through Thursday and choose overnight shipping, your gift will arrive to most U.S. destinations (excluding Alaska and Hawaii) the next day. Otherwise, your order will be shipped the following business day.

For best results, do not order on Friday and select overnight shipping. Saturday delivery is a premium service and costs extra. For Saturday delivery pricing information, check the shipping tab during checkout. Please keep in mind that we use third-party shipping vendors and dates are not guaranteed. Read our shipping policies for more information.

We’ll do our best to accommodate you. If you need to change or cancel an order, you must do so by calling 800-387-3100 during our normal business hours of 7:00 am – 5:00 pm. Cancel/change requests cannot be made if the order has closed or shipped by the time a customer service representative receives the request.

Please note that all messages left through our After-hours call center have a delay time in reaching us. Thank you.

The Fruit Company's Customer Service Department is available Monday-Friday 7 a.m. to 5 p.m, PST with extended holiday hours listed below. If you prefer not to order online, you may place an order by phone anytime at (800) 387-3100.

**HOLIDAY HOURS:

感恩节,圣诞节哒y, New Year's Day: CLOSED

Black Friday - Christmas Eve (Nov. 27th-Dec. 24th): Monday-Friday 5:00 am - 9:00pm PST and Saturday

If you have a question for us, you might find the answer here. If not, just call (800) 387-3100 and speak with one of our customer service representatives.